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| Date | Oct 13, 2014 |
| Categories | Clothes, Jewellery, Shoes & Accessories. |
| Total views | 14181 |
| Daily views | 0 |
About
Sold me a white gold engagement ring was expected to take 14 days to arrive but ended up taking over a month. Paid for the highest quality of gold alloy mix they offered but after just over a month of use the ring has turned completely gold. And has made me look cheap witch isn’t the case as the ring was expensive.
I first complained nearly 2 weeks ago and the company are only offering an exchange. I have had in dependant valuations that have confirmed the ring is of a very poor quality and the company are refusing a refund and telling me they will only offer me an exchange.
Summary
Reviewer
Joseph Lansley
Review Date
Reviewed Item
http://www.glamira.co.uk/
Author Rating
3 comments
Nora
Apr 7, 2015
I ordered an engagement ring for my partner on 19th of March, It said there delivery after 5-7 business days, immediately after ordering I received an email on 20/03/2015 saying that my order will be delivered 30/3/2015 of course this didn’t happen it changed 4 TIMES! 8 business days passed I emailed them asking what is the go with my order I waited 3 days for a reply back and I was told it would be delivered 1/04/2015 by this time I got so angry and frustrated because it dawned on me that I am not going to get this ring before the long easter weekend to propose to my partner, I emailed them again and asked why my order is not being sent I got another reply back saying my order will be delivered 2/04/2015, I have not heard from them since 1/04/2015 and I have no idea if my order is sent they changed my shipping date 4 times! it’s now been 3 weeks since I placed my order and last time I heard from them was 1/04/2015 Easter long weekend has now passed I am devastated I haven’t proposed to my partner I did not receive the ring in the advertised time. I am so saddened by this experience never again!
THIS COMPANY IS HORRIBLE PLEASE DO NOT WASTE YOUR TIME ORDERING I WOULD RATHER SPEND MORE ELSE WHERE AND RECEIVE MY ORDER IN TIME. I WILL MAKE SURE EVERYONE KNOWS ABOUT THIS HORRIBLE COMPANY WITH FALSE PROMISES. I WILL BE REPORTING THIS COMPANY FOR FRAUD.
Katty
Jul 28, 2015
I had the worst experience with this company in my life !!!!
Yes ring does look nice but totally over priced as we were told by jewels in London that it is hollow inside and as it came wrong size they are not able to resize it here because it will snap!
We ordered a wedding band from this company and after that the night mare started ! I was sent a confirmation email that my order will be ready in 10 days and will be dispatched soon after. Ok. Good. After 12 days I received another email saying that ring will be ready in 10 day and soon after dispatched. ok. I waited. 3rd email.. 4th email and then 5 th !!! I realised that they will not manage to do it on time and what is taking so long?! I got angry and emailed the only good thing is they answer quick !
They apologised and then said for sure it will be dispatched soon (after what I had to wait for another 2 weeks and received 2 emails saying the date it will be ready).
FINALLY RING ARRIVED AND THE IT WAS WRONG SIZE!!! so now we have to send it back and it will not be ready by the wedding day!!! We are extremely disappointed and all we got is a 15 euro voucher to sped in the shop…. WHAT??
DO NOT MAKE THE SAME MISTAKE AS I DID ! I was silly enough not to read reviews and to ordered from this website as i thought it looks like you can trust it.
I would never order any thing from them again and strongly advise not to order such important thing a wedding band as it gave me soooo much negativity and stress !
All the best,
Katty
Natalija
Aug 7, 2015
Ordered to wedding rings 3 weeks before my wedding… suppose to be delivered within 5 working days. Emailed glamira UK regarding this and was told to wait until beginning of next week. 2 weeks now, no rings, UK customer support number is switched off, not replying to emails. What is going in on? paid 1200£ and now what? you ruined my wedding! WOW you are good at it guys!
I want my refund! AVOID THIS COMPANY!